Trademark: 78029052
Status Date
Friday, August 1, 2014
Registration Number
2801282
Registration Date
Tuesday, December 30, 2003
Filing Date
Wednesday, October 4, 2000
Published for Opposition
Tuesday, October 15, 2002
Cancellation Date
Friday, August 1, 2014
9 COMPUTER SOFTWARE FOR CUSTOMER RELATIONSHIP MANAGEMENT, NAMELY - COMPUTER SOFTWARE FOR CREATING, MAINTAINING AND LINKING DATABASES OF INFORMATION RELATING TO CUSTOMERS, SUPPLIERS AND OTHER BUSINESS CONTACTS; COMPUTER SOFTWARE FOR USE BY BUSINESSES TO MANAGE INTERACTIONS WITH THEIR CUSTOMERS BY MEANS OF THE TELEPHONE, BY MEANS OF INTERNET WEB SITES, BY MEANS OF FACSIMILE COMMUNICATIONS, BY MEANS OF ELECTRONIC MAIL AND IN PERSON; COMPUTER SOFTWARE FOR MANAGING CUSTOMER SERVICE REQUESTS; COMPUTER SOFTWARE FOR ROUTING CUSTOMER INQUIRIES TO THE APPROPRIATE PERSONNEL AND FOR PRIORITIZING THE WORK RESULTING FROM SUCH INQUIRIES; COMPUTER SOFTWARE FOR AUTOMATICALLY RETRIEVING AND ANALYZING INFORMATION REQUIRED TO RESPOND TO CUSTOMER INQUIRIES; COMPUTER SOFTWARE FOR AUTOMATICALLY GENERATING COMMUNICATIONS IN RESPONSE TO CUSTOMER INQUIRIES; COMPUTER SOFTWARE FOR RESOLVING CUSTOMER-RELATED ISSUES BY REFERENCE TO APPROPRIATE BUSINESS RULES; GRAPHICAL USER INTERFACE SOFTWARE; COMPUTER SOFTWARE FOR USE BY COMPUTER SYSTEM ADMINISTRATORS TO MANAGE OTHER COMPUTER PROGRAMS AND TO MANAGE AND REPORT INFORMATION RELATING TO CUSTOMER RELATIONSHIP MANAGEMENT; AND USER MANUALS PACKAGED AS A UNIT WITH THE FOREGOING GOODS
Aug 1, 2014
Cancelled Sec. 8 (10-Yr)/Expired Section 9
Oct 26, 2012
Applicant/Correspondence Changes (Non-Responsive) Entered
Oct 26, 2012
Teas Change Of Owner Address Received
Oct 26, 2012
Teas Change Of Correspondence Received
Dec 21, 2009
Registered - Sec. 8 (6-Yr) Accepted & Sec. 15 Ack.
Dec 21, 2009
Case Assigned To Post Registration Paralegal
Dec 14, 2009
Teas Section 8 & 15 Received
Dec 30, 2003
Registered-Principal Register
Oct 15, 2003
Allowed Principal Register - Sou Accepted
Oct 14, 2003
Assigned To Examiner
Oct 11, 2003
Case File In Ticrs
Sep 30, 2003
Statement Of Use Processing Complete
Sep 17, 2003
Use Amendment Filed
Sep 17, 2003
Teas Statement Of Use Received
Jul 14, 2003
Extension 1 Granted
Jul 7, 2003
Extension 1 Filed
Jul 7, 2003
Teas Extension Received
Jan 7, 2003
Noa Mailed - Sou Required From Applicant
Oct 15, 2002
Published For Opposition
Sep 25, 2002
Notice Of Publication
Jul 17, 2002
Approved For Pub - Principal Register
Jun 24, 2002
Sec. 1(A) Claim Deleted
Jun 24, 2002
Sec. 1(B) Claim Added
Jun 24, 2002
Correspondence Received In Law Office
Jun 24, 2002
Paper Received
Jan 17, 2002
Final Refusal Mailed
Dec 10, 2001
Assigned To Examiner
Dec 6, 2001
Assigned To Examiner
Sep 20, 2001
Correspondence Received In Law Office
Sep 20, 2001
Correspondence Received In Law Office
Mar 19, 2001
Non-Final Action Mailed
Mar 12, 2001
Assigned To Examiner
Trademark Alertz updated from USPTO on 2030-01-24
