Trademark: 78029051
Status Date
Friday, May 17, 2013
Registration Number
2635285
Registration Date
Tuesday, October 15, 2002
Filing Date
Wednesday, October 4, 2000
Published for Opposition
Tuesday, July 23, 2002
Cancellation Date
Friday, May 17, 2013
9 COMPUTER SOFTWARE FOR CUSTOMER RELATIONSHIP MANAGEMENT, NAMELY - COMPUTER SOFTWARE FOR CREATING, MAINTAINING AND LINKING DATABASES OF INFORMATION RELATING TO CUSTOMERS, SUPPLIERS AND OTHER BUSINESS CONTACTS; COMPUTER SOFTWARE FOR USE BY BUSINESSES TO MANAGE INTERACTIONS WITH THEIR CUSTOMERS BY MEANS OF THE TELEPHONE, BY MEANS OF INTERNET WEB SITES, BY MEANS OF FACSIMILE COMMUNICATIONS, BY MEANS OF ELECTRONIC MAIL AND IN PERSON; COMPUTER SOFTWARE FOR MANAGING CUSTOMER SERVICE REQUESTS; COMPUTER SOFTWARE FOR ROUTING CUSTOMER INQUIRIES TO THE APPROPRIATE PERSONNEL AND FOR PRIORITIZING THE WORK RESULTING FROM SUCH INQUIRIES; COMPUTER SOFTWARE FOR AUTOMATICALLY RETRIEVING AND ANALYZING INFORMATION REQUIRED TO RESPOND TO CUSTOMER INQUIRIES; COMPUTER SOFTWARE FOR AUTOMATICALLY GENERATING COMMUNICATIONS IN RESPONSE TO CUSTOMER INQUIRIES; COMPUTER SOFTWARE FOR RESOLVING CUSTOMER-RELATED ISSUES BY REFERENCE TO APPROPRIATE BUSINESS RULES; ALL FEATURING AN INTERFACE PERMITTING THE VIEWING AND TRANSFER OF INFORMATION BY MEANS OF THE INTERNET AND CORPORATE INTRANETS; AND USER MANUALS PACKAGED AS A UNIT WITH THE FOREGOING GOODS
May 17, 2013
Cancelled Sec. 8 (10-Yr)/Expired Section 9
Oct 26, 2012
Applicant/Correspondence Changes (Non-Responsive) Entered
Oct 26, 2012
Teas Change Of Owner Address Received
Oct 26, 2012
Teas Change Of Correspondence Received
Sep 17, 2008
Registered - Sec. 8 (6-Yr) Accepted & Sec. 15 Ack.
Sep 9, 2008
Assigned To Paralegal
Sep 6, 2008
Teas Section 8 & 15 Received
Nov 27, 2007
Case File In Ticrs
Oct 15, 2002
Registered-Principal Register
Jul 23, 2002
Published For Opposition
Jul 3, 2002
Notice Of Publication
May 28, 2002
Approved For Pub - Principal Register
May 6, 2002
Correspondence Received In Law Office
Apr 17, 2002
Non-Final Action Mailed
Feb 22, 2002
Correspondence Received In Law Office
Jan 17, 2002
Final Refusal Mailed
Dec 10, 2001
Assigned To Examiner
Dec 6, 2001
Assigned To Examiner
Sep 21, 2001
Correspondence Received In Law Office
Mar 19, 2001
Correspondence Received In Law Office
Mar 19, 2001
Non-Final Action Mailed
Mar 12, 2001
Assigned To Examiner
Trademark Alertz updated from USPTO on 2030-01-24
