42 Description · Goods/Services: · Providing Software as a Service (SaaS) featuring AI-powered software for customer engagement, business decision-making, and marketing optimization. · Development and maintenance of AI-based software platforms for personalizing customer interactions across multiple communication channels including voice, email, SMS, and social media. · Cloud-based software services for tracking, managing, and optimizing customer interactions and business performance. · Hosting online, non-downloadable software that utilizes AI to generate predictive analytics and recommendations for businesses.