42 Application service provider (ASP) featuring software using artificial intelligence (AI) for use in transcribing voice communications, automating electronic message communications, automating appointment scheduling, automating responses to voice communications and text communications, automating customer relationship management (CRM), and managing customer service interactions and customer sales efforts; application service provider (ASP) featuring software for use in text and voice customer communications, customer appointment scheduling, customer relationship management (CRM), customer service interactions management, and customer sales efforts management; application service provider (ASP) featuring software for use in the automotive dealership industry for use in text and voice customer communications, customer appointment scheduling, customer relationship management (CRM), customer service interactions management, and customer sales efforts management