9 Downloadable software for use in e-commerce and the retail industry to allow users to perform business management via a global computer network, namely, database management, sales and customer tracking and inventory management; downloadable software for use in e-commerce and the retail industry, namely, software for point of sale transactions; downloadable software for use in e-commerce and the retail industry, namely, software for supply chain management, drop shipping, product development and customizations; downloadable software for use in e-commerce and the retail industry to allow users to perform business management via a global computer network, namely, product pricing automation, tracking sales performance, order fulfillment, shipment tracking, database management, sales and customer tracking and inventory customization and management; downloadable software for online shopping and tracking deliveries