9 Downloadable computer programs for the artificial production of human speech and text; Downloadable computer programs for natural language processing, generation, understanding and analysis; Downloadable computer programs for for machine-learning based language and speech processing software; Downloadable computer programs for creating and generating text; Downloadable computer software for the artificial production of human speech and text; Downloadable computer software for natural language processing, generation, understanding and analysis; Downloadable computer software for for machine-learning based language and speech processing software; Downloadable computer software for creating and generating text; Downloadable computer chatbot software for simulating conversations; Downloadable chatbot software for replying to questions from users and, if unable to answer, connecting them with customer support.; Downloadable chatbot software using artificial intelligence (AI) for replying to questions from users and, if unable to answer, connecting them with customer support
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