16 A series of printed books and printed articles in the field of alternative dispute resolution and mediation; A series of printed books, printed articles, printed handouts and printed worksheets in the field of alternative dispute resolution and mediation; Printed articles in the field of alternative dispute resolution and mediation; Printed manuals in the field of alternative dispute resolution and mediation; Printed pamphlets in the field of alternative dispute resolution and mediation; Printed educational publications, namely, educational learning cards, flash cards, activity cards, workbooks, textbooks, activity books, story books, puzzle books, printed puzzles, teacher guides, manuals, posters and educational booklets in the field of alternative dispute resolution and mediation; Printed educational publications, namely, training manuals in the field of alternative dispute resolution and mediation; Printed materials, namely, written articles in the field of alternative dispute resolution and mediation; Printed news articles in the field of alternative dispute resolution and mediation