9 Intelligent virtual assistant software; computer software for initiating and receiving digital interactions (such as but not limited to telephone calls), and for accessing, storing, retrieving, managing, processing and using text and voice messages and electronic email, files downloaded from the Internet, photographic and video images, and audio, namely, voice messages and music files; computer software for voice recognition, processing voice commands and converting between speech and text; computer software for creating, sending, receiving and managing voice-mail and email; computer software for scheduling and managing appointments, reminders, events and calendar entries on an electronic calendar; computer software for processing and managing mapping and directional information; computer software for personal information management, namely, software for organizing and accessing calendars, to-do lists, geographic location coordinates, maps, alarms and reminders; computer software for organizing and accessing phone numbers, addresses, and other personal contact information; computer software for accessing, browsing and searching online databases; computer software for providing consumer resources for searching, locating, rating, evaluating and providing directions for the purchase, consumption and use of consumer products, services, and information over a global communications network and using any connected access mode in any format, namely, mobile communication devices, desktop internet, email, voice or social media channels; computer software for global positioning and for providing travel directions; computer software for enabling hands-free use of a mobile phone through voice recognition