42 Providing temporary use of online, non-downloadable computer chatbot software for use in simulating conversations and replying to questions from online bank users related to banking information; Providing temporary use of online, non-downloadable computer chatbot software for use in connection with banking services, namely, software that enables users to be directed to appropriate service providers in a bank, access account information, and facilitate completion of transactions; Providing online non-downloadable software that allows a chatbot character to interact directly with banking customers through natural language processing in the fields of banking and financing; Software as a service (SaaS) featuring software for AI customer service, customer support, and call center services; Providing online non-downloadable voice-guided software to assist users in customer service, customer support, and call center services; Virtual assistant services, namely providing online non-downloadable artificial intelligence software to act as a virtual assistant with customer service; Providing online non-downloadable software featuring conversational artificial intelligence assistant; Software as a service (SaaS) software featuring a virtual assistant capable of voice recognition and user interface, dialog management, artificial intelligence, machine learning, natural language processing, text-to-speech conversion, speech synthesis, voice and data communications; Providing online non-downloadable software featuring a virtual assistant for hosting conversations with a consumer to provide banking services; Providing online non-downloadable software for online banking, namely, for conducting money transfers, managing financial investments, accessing account balances and transaction history, featuring a virtual assistant; Providing online non-downloadable computer software that allows a chatbot character to interact directly with clients through natural language processing in the fields of personal finance, wealth management, investment, and banking; Providing online non-downloadable computer software for conducting account transactions; Providing online non-downloadable computer software for financial account management, financial information management, and customer support services; Providing a website which features technology that enables customers to interact directly with a chatbot character through natural language processing in the fields of personal finance, wealth management, investment, and banking