9 Downloadable computer software and downloadable computer software using artificial intelligence related to education, special education, and for understanding and navigating the special education process; Downloadable computer application software for mobile phones, tablets, and handheld computers, namely, software related to education, special education, and for understanding and navigating the special education process; downloadable computer software and downloadable computer software using artificial intelligence for secure storage of data and documents, data analysis, research, provision of regulatory and administrative guidance; downloadable computer software for natural language processing, generation, understanding and analysis; downloadable computer software for creating and generating text