42 Providing online non-downloadable computer software for conversion, manipulation, management, and distribution of e-books, e-textbooks and e-publications; software as a service (SaaS) services, namely, hosting of software for use by others for use in library management; software as a service (SaaS) services featuring software for automated procurement and deployment of learning content, namely, third-party courseware, textbooks, and self-produced documents, all featuring learning analytics that enable the end user to use the content more efficiently and learn more effectively; file sharing services, namely, providing a website featuring technology enabling users to upload and download electronic files; computer software technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; consultancy and information services in the field of information technology; Platform as a Service (PaaS) services featuring computer software platforms for the purpose of academic study, namely, software platforms for automated procurement and deployment of learning content, namely, third-party courseware, textbooks, and self-produced documents, all featuring learning analytics that enable the end user to use the content more efficiently and learn more effectively