9 Downloadable software in the nature of applications for mobile phones, smart phones and tablets, namely, software that enables the provision of administrative support services to healthcare providers rendering patient evaluation, care coordination, and care management services in outpatient settings; Downloadable software in the nature of applications for mobile phones, smart phones and tablets, namely, software that gives healthcare providers the ability to coordinate schedules, view appointments, navigate to appointments, view itineraries, and complete online credentialing and training.