9 Downloadable software using artificial intelligence for business banking performance optimization, expenses management, inventory optimization, pricing optimization, cash flow forecast, invoicing, billing, and customer communication; downloadable software using artificial intelligence for customer relationship management, customer service, and customer engagement; downloadable software using artificial intelligence for generating text, marketing materials, product recommendations, key performance indicators, and invoices; downloadable software using artificial intelligence for data collection and analysis; downloadable chatbot software using artificial intelligence in the field of customer service; downloadable software using artificial intelligence for provision of financial information and banking management