42 Providing temporary use of non-downloadable cloud-based computer software for workflow automation, support handling, and ticketing; providing temporary use of non-downloadable augmented reality computer software for integration with Augmented Reality platform; providing temporary use of non-downloadable computer software for telemetry monitoring; technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; technical support ticket handling and management services in connection with computer software; services comprising the integration of artificial intelligence, augmented reality technologies, and remote service platform capabilities into existing software platforms, specifically for enabling use to perform one-click firmware updates of computer hardware and periferals; cloud computing services featuring software for workflow automation, support handling, and ticketing; customer support services involving the integration of remote service platforms to enable one-click firmware updates for networked computer devices