The mark consists of the trade dress configuration of a website experience interface consisting of a navigation column on the left side with icons; the interface contains a top horizontal bar showing one or more tabs; to the right of the tab(s) is an icon with term Side Conversations; the interface is broken down into three main columns; the first column consists of identity information for the Requester, Assignee, and fields for Also Here, Brand, Followers, Forms, and Tags; the second column consists of the title of the ticket, name of the customer, messages to and from the customers, and a box for sending a new message to the customer; the third column consists of information on the customer, contact information for the customer, a box for notes about the customer, and a box to view prior interactions with the customer; the far right of the interface contains a context panel located down the right side with one or more icons representing knowledge and/or customer intelligence; the other elements with a dotted line indicate placement of the mark and are not claimed as part of the mark.
ZEN DESK ALSO HERE BRAND REQUESTER ASSIGNEE TAKE IT FOLLOWERS FOLLOW FORM TAGS APPLY MACRO ADD SIDE CONVERSATIONS VIA ASSIGN PUBLIC REPLY EMAIL EXTERNAL IDENTIFICATION ORGANIZATION LOCAL TIME LANGUAGE TAGS NOTES INTERACTIONS CLOSE TABS SUBMIT AS
Color is not claimed as a feature of the mark.
Trademark: 98294903
