9 Downloadable electronic publications in the nature of manuals, booklets and pamphlets in the field of enterprise resource planning (ERP) software; Downloadable software for Enterprise Resource Planning (ERP); Downloadable software for customer relationship management in the field of enterprise resource planning (ERP); Downloadable computer software for resource planning, asset management, business intelligence, service management, database management, and integration business management intelligence; Downloadable computer software for data analytics, customer relationship management in the field of enterprise resource planning (ERP); Downloadable enterprise software for resource planning, asset management, business intelligence, service management, database management, and integration business management intelligence; Downloadable enterprise software for asset management and service management; Downloadable mobile applications for resource planning, asset management, business intelligence, IT service management, database management, remote management and integration business management intelligence; Recorded computer software for resource planning, asset management, business intelligence, service management, database management and integration business management intelligence; Recorded computer software for data analytics, customer relationship management in the field of enterprise resource planning (ERP); Recorded computer software for customer relationship management in the field of enterprise resource planning (ERP); Computer software platforms, downloadable, for database management in the field of enterprise resource planning (ERP); Computer software platforms, recorded, for database management, in the field of Enterprise Resource Planning (ERP)