9 Downloadable software for administrating, accessing, and facilitating customer loyalty programs, sales promotion and marketing, direct-to-consumer sales, point-of-sale systems, e-commerce shops, social sharing, brand recommendation systems, and event ticketing and management, all pertaining to the wine and alcoholic beverage industry; Downloadable computer software using artificial intelligence for administrating, accessing, and facilitating customer loyalty programs, sales promotion and marketing, direct-to-consumer sales, point-of-sale systems, e-commerce shops, social sharing, brand recommendation systems, and event ticketing and management, all pertaining to the wine and alcoholic beverage industry