9 downloadable software in the nature of mobile applications, namely, software for use in facilitating the workflow of product pickup workers and the delivery of products to consumers; downloadable software in the nature of mobile applications, namely, software that enables users to request pickups from consumer returns, view status of those pickups, manage sellable inventory, and manage payables and receivables from the platform; downloadable software in the nature of mobile applications, namely, software for the testing, analysis and evaluation of the goods of others to determine conformity with certification standards