9 Downloadable computer software for use in the financial services, banking and credit union industries, namely, for streamlining the opening of retail and business accounts, applying for mortgages, lines of credit and loans, ease of customer relationship management, document storage and retrieval, business intelligence, and member data analysis; Downloadable computer software platforms for use in the financial services, banking and credit union industries, namely, for streamlining the opening of retail and business accounts, applying for mortgages, lines of credit and loans, ease of customer relationship management, document storage and retrieval, business intelligence, and member data analysis; Downloadable mobile applications for use in the financial services, banking and credit union industries, namely, for streamlining the opening of retail and business accounts, applying for mortgages, lines of credit and loans, ease of customer relationship management, document storage and retrieval, business intelligence, and member data analysis