Trademark: 98054202
Word
SANCTIONEDAI
Status Date
Thursday, June 27, 2024
Filing Date
Thursday, June 22, 2023
9 ownloadable artificial intelligence software designed to initiate conversations with customers by disambiguating their requests and providing them assistance; Intercommunication apparatus featuring integrated artificial intelligence software to initiate customer assistance by taking into account the context of help needed; downloadable interactive software based on artificial intelligence to provide assistance to customers by offering popular business topics and shortlisted options to choose their field of problem from; downloadable computer software applications for use with artificial intelligence to simulate conversations with customers to disambiguate their requests and provide assistance; Downloadable computer chatbot software for simulating conversations with customers through artificial intelligence; Bots being downloadable computer software to provide customer support by offering frequently asked questions based on popular business topics; Internet bots being downloadable computer software to provide customer support by offering frequently asked questions based on popular business topics; downloadable computer chatbot software for having conversation with customers based on frequently asked questions on different business topics and by shortlisting options for the customer to choose; downloadable computer chatbot software for simulating conversations with customers through artificial intelligence with the view of providing customer care services in the field of business
35 Customer relationship management with the help of artificial intelligence to initiate customer care services, Customer service management through the medium of artificial intelligence to provide customer care services
42 Artificial intelligence consultancy in the nature of artificial intelligence programming services that enable websites to process natural language queries of customers to help them resolve issues by offering frequently asked questions on popular business topics so as to narrow down customer intent; Providing online non-downloadable software for use in customer relationship management through artificial intelligence to provide customer support with the help of chatbots and AI assisted agent; Computer software technical support services for customers to provide them assistance by engaging chatbots and AI assisted agents to troubleshoot software problems; Online technical support services, namely, troubleshooting software problems for computer program users in customer care platform through artificial intelligence assisted technology; Provision of online support services in the nature of artificial intelligence programming services that enable websites to process natural language queries of computer program users in the domain of customer care services by engaging artificial intelligence backed chatbots and assisted agents specially designed to help customers in resolving their issues from an array of popular business topics and frequently asked questions and using artificial intelligence to moderate and validate answers generated to user questions from knowledge base using generative artificial intelligence
Jun 26, 2023
New Application Entered
Jul 25, 2023
New Application Office Supplied Data Entered
Dec 7, 2023
Assigned To Examiner
Apr 2, 2024
Application Extension Granted/Receipt Provided
Jan 2, 2024
Non-Final Action Written
Jan 2, 2024
Non-Final Action E-Mailed
Jan 2, 2024
Notification Of Non-Final Action E-Mailed
Jun 27, 2024
Teas/Email Correspondence Entered
Jun 27, 2024
Teas Response To Office Action Received
Jun 27, 2024
Correspondence Received In Law Office
Apr 2, 2024
Application Extension To Response Period - Received
Trademark Alertz updated from USPTO on 2030-01-24
