9 Downloadable software and downloadable software development tools to create community and collaborative platforms, shared data and web-based content networks, and multimedia databases for editing and processing of multimedia content of others; downloadable software in the form of a web-based interface for the management of web-based communities, information, multimedia materials and audio and visual content by others; downloadable software web conferencing services and web messaging services; downloadable software tools for creating online virtual communities to enable users to participate in discussions, get feedback from their peers, and engage in social, business and community networking; computer services, namely, hosting electronic web facilities for others for interactive discussions via communication networks; downloadable software for instant messaging, enabling and managing simultaneous, multiple modes of communication over local area networks and the Internet via instant messaging, voice over Internet protocol (VOIP), video conferencing, audio conferencing, and telephony