9 Downloadable software; Recorded software; Downloadable software for the artificial production of human speech and text; Downloadable software for natural language processing, generation, understanding, and analysis; Downloadable software for machine-learning based language and speech processing; Downloadable chatbot software for simulating conversations; Downloadable software for creating and generating text; Downloadable software using artificial intelligence for controlling, monitoring, and providing information detected from home security systems, smart home products, and related technology