42 Managed service provider (MSP), application service provider (ASP), and Software as a Service (SaaS) services featuring software for use as an end-to-end solution for case management, customer management, content management, knowledge management, operations management, and workflow automation in the field of child welfare, child support, adult protective services, and juvenile justice; Platform as a service (PaaS) featuring cloud-based software platforms for use as an end-to-end solution for case management, customer management, content management, knowledge management, operations management, and workflow automation in the field of child welfare, child support, adult protective services, and juvenile justice; Providing temporary use of on-line non-downloadable software for use as an end-to-end solution for case management, customer management, content management, knowledge management, operations management, and workflow automation in the field of child welfare, child support, adult protective services, and juvenile justice