42 Providing temporary use of on-line non-downloadable software for instant messaging, enabling and managing multiple modes of communication over local area networks and the Internet via instant messaging, voice over internet protocol (VOIP), video conferencing, audio conferencing, computer desktop sharing, file transfer, sensing and providing user presence information, and telephony; Software as a service (SAAS) services featuring computer software platforms which enable multiple users to post messages and memoranda, instant message, share files and synchronize calendars; Application service provider (ASP) services featuring computer software for transmission of text, data, images, audio, and video by wireless communication networks and the Internet; Conducting social science research for government agencies, educational institutions, private foundations, and not-for-profit organizations in the fields of health, economics, education, epidemiology, substance abuse, health services, family, community, crime and justice, and conducting surveys measuring factors of interest to commercial entities for their business and marketing purposes