9 Downloadable software and applications, namely, instant messaging software, file sharing software, communications software for electronically exchanging data, audio, video images and graphics via computer, mobile, wireless, telecommunications networks and downloadable computer software for processing images, graphics, audio, video, and text; Downloadable computer software and applications for securely messaging and communicating with others; Downloadable computer software for use in securely facilitating voice over internet protocol (VOIP) calls, phone calls, video calls, teleconferences, text messages, instant messages, and online social networking services