35 Claim evaluation, namely, providing statistical evaluation of insurance claims performance measures for others; Insurance claims auditing services; Business risk management; Business risk management consultation; Risk appraisals, namely, business risk assessment services; Business appraisals; Referrals for general building repair contracting; Disaster recovery services, namely, business planning and business continuity consulting; Building consultation services, namely, cost analyses in the form of providing estimates; Home warranty identification and repair management, namely, arranging for repairs of major home systems, appliances and parts thereof provided by others pursuant to service agreements; Building consultation services, namely, quantity surveyor services in the nature of cost analysis and commercial management of building construction projects for others; Business consultancy; Management consultancy, namely, employee productivity management consultancy services and employee productivity management consultancy services in the fields of workers compensation, disability, liability, property, medical and lost time claims; Business administration; Managed care services, namely, electronic processing of health care information, namely, electronic utilization review and pre-certification services; Pharmaceutical cost management services and drug utilization review services; Providing market intelligence to consumers of healthcare; Business consulting and management services in the field of creating and administering customer care programs; Health care investigation and analysis services, namely, business investigation and analysis services in the fields of occupational health, duration of work related disabilities, employee productivity, alcohol and drug related problems, psychiatric problems and stress, and health risk factors in the working environment, working patterns, management structures and systems and lifestyle