9 Downloadable computer software used for running cloud computing based applications; downloadable computer software for application and database integration; computer hardware and downloadable software for use in database management; downloadable computer application software for mobile phones for use in database management; downloadable computer software for the administration and management of government institutions and services provided by government institutions; recorded computer programs for the administration and management of government institutions and services provided by government institutions; downloadable interactive software for the administration and management of government institutions and services provided by government institutions; recorded interactive software for the administration and management of government institutions and services provided by government institutions; downloadable computer software to enable residents, constituents, tenants, community members, officials and businesses to access services provided by government institutions; recorded computer programs to enable residents, constituents, tenants, community members, officials and businesses to access services provided by government institutions; downloadable mobile application that enable residents of a municipality to login and view a personalized dashboard with all of the city services, namely, social services, waste collection, public works, parks and recreation, local events, education, emergency services for police, fire, and ambulance departments, health, housing, utilities, transportation, and city maintenance, construction and planning; downloadable mobile application that enables users to access and monitor services provided by government institutions, namely, submitting official requests, filing forms, applications or permits, creating appointments, communicating with local authorities and organizing online payments; downloadable computer software using artificial intelligence that enables residents of a municipality to login and view a personalized dashboard with all of the city services, namely, social services, waste collection, public works, parks and recreation, local events, education, emergency services for police, fire, and ambulance departments, health, housing, utilities, transportation, and city maintenance, construction and planning; downloadable computer software for use in customer relationship management (CRM); downloadable computer software for managing the finances, business operations, and data of school districts, school boards, educational authorities, governments, government agencies, utility authorities, defense contractors, non-governmental organizations, public compliance driven and funded businesses, and non-profit and public sector institutions; downloadable computer software for accessing, querying and analyzing information stored in databases and data warehouses; downloadable computer software for accessing, browsing and searching online databases; computers for use in data management; downloadable computer programs for searching remotely for content on computers and computer networks; downloadable computer programs for connecting to remote computers and computer networks; downloadable computer programmes for document management; downloadable project management software; downloadable computer software for operating system programs; downloadable application programming interface (API) software; downloadable computer software that provides real-time, integrated business management intelligence by combining information from various databases; downloadable augmented reality software for use in mobile phones for integrating electronic data with real world environments; downloadable computer software for use in managing and controlling production schedules, shipping schedules, purchase of materials, inventories and accounts; downloadable computer software to create, customize, print, export, and e-mail financial reports, business reports, balance sheets, profit and loss statements, cash flow statements, and taxable sales reports; downloadable computer programs (cad/cam) recorded on software designed for use in construction and automated manufacturing; downloadable computer software for synchronizing data between hand-held or portable computers and host computers; downloadable computer software for computer system and application development, deployment and management; downloadable computer software for running development programs and application programs in a common development environment; downloadable computer software development tools; downloadable computer software for producing financial models; downloadable computer software for mathematical calculation; downloadable computer software for broadcasting and streaming of digital media content sessions; downloadable computer software for hosting web-based meetings and classes; downloadable computer networking software; recorded computer networking software; communication hubs; electronic computers; mobile computers; downloadable mobile operating system software; mobile data terminal (MDT); calculators; computer database servers; electrical industrial controls for monitoring waste water treatment; downloadable web site development software; downloadable mobile applications for downloading and reading electronic publications on portable electronic devices; downloadable electronic publications in the nature of catalogues in the fields of government, regulatory bodies, city affairs, public affairs, municipal affairs, community affairs, business, real estate, finance, computers, and software; downloadable electronic publications in the nature of journals in the fields of government, regulatory bodies, city affairs, public affairs, municipal affairs, community affairs, business, real estate, finance, computers, and software; downloadable electronic publications in the nature of information pamphlets in the fields of government, regulatory bodies, city affairs, public affairs, municipal affairs, community affairs, business, real estate, finance, computers, and software; downloadable electronic publications in the nature of newsletters in the fields of government, regulatory bodies, city affairs, public affairs, municipal affairs, community affairs, business, real estate, finance, computers, and software; downloadable digital content in the form of electronic publications of handbooks in the fields of government, regulatory bodies, city affairs, public affairs, municipal affairs, community affairs, business, real estate, finance, computers, and software; downloadable multimedia news podcasts in the fields of government, regulatory bodies, city affairs, public affairs, municipal affairs, community affairs, business, real estate, finance, computers, and software; downloadable multimedia news webcasts; downloadable multimedia news weblogs; downloadable electronic data files and databases, namely, business and tax forms, for use with computer software; downloadable expense management software; downloadable electronic maps; downloadable digital newsletters in the fields of government, regulatory bodies, city affairs, public affairs, municipal affairs, community affairs, business, real estate, finance, computers, and software; downloadable electronic books in the fields of government, regulatory bodies, city affairs, public affairs, municipal affairs, community affairs, business, real estate, finance, computers, and software; downloadable educational course materials in the fields of government, regulatory bodies, city affairs, public affairs, municipal affairs, community affairs, business, real estate, finance, computers, and software; computer hardware for data processing; humanoid robots with artificial intelligence for use in scientific research