42 Technical support services, namely, remote and on-site support services in the nature of diagnosing and troubleshooting services for monitoring, administrating, and managing of the computer hardware of others; Technical support services, namely, technical administration of servers for others and troubleshooting in the nature of diagnosing server problems; Software as a service (SAAS) services featuring software for technical support services, namely, remote and on-site support services for monitoring, administrating, and managing of the computer hardware of others