Word

AI FOR REAL

Status

Pending

Status Code

661

Status Date

Thursday, October 26, 2023

Serial Number

97573622

Mark Type

4000

Filing Date

Wednesday, August 31, 2022

Trademark Owner History

Agentifai, S.A.

Classifications

9 Downloadable intelligent virtual assistant software for providing customer service help in the field of consumer banking, scheduling medical appointments and processing insurance policies in the health care field; downloadable software for converting natural language into machine executable commands; downloadable computer software using artificial intelligence for machine learning; downloadable computer software using machine learning for speech recognition, analyzing bank statements, transferring and confirming monetary transfers in the field of personal banking, scheduling medical appointments and processing insurance policies in the health care field; downloadable computer software using artificial intelligence for use in software development, machine learning, facial and speech recognition in the field of personal banking, health care and insurance; Voice processing systems, namely, apparatus for voice processing; Voice processing systems comprised of voice- activated speakers, computer hardware, and recorded software; downloadable customer relation management (CRM) software; downloadable computer software using integrated artificial intelligence and machine learning technologies in the field of personal banking, health care and insurance; downloadable computer chatbot software for simulating conversations; downloadable computer software using artificial intelligence for providing customer support in the field of consumer banking, scheduling medical appointments and processing insurance policies in the health care field; downloadable business intelligence software, namely, provides real-time, integrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface; downloadable computer software using artificial intelligence for machine learning in the field of data analytics; downloadable computer software using artificial intelligence for analyzing patient medical records, customer bank statements an d health insurance policies; controlling, monitoring, analyzing, recording, supplying, programming, routing, interacting with and responding to customer voice or electronic information in the field of call center management; Downloadable computer software, for use in facilitating customer interactions with call centers in the field of banking and patients in the health care sector

38 Providing voice chat services; Communication services, namely, transmission of interactive voice response (IVR) communications by telecommunications networks, wireless communication networks, the Internet, information services networks and data networks

42 Provision of on-line computer technology support services for computer program users, namely, virtual personal voice assistant services; Provision of on-line technical support services for computer program users, namely, troubleshooting of computer software problems; Research in the field of artificial intelligence technology; Software as a service (SAAS) services featuring software using artificial intelligence for machine learning; Consultancy in the field of artificial intelligence technology; Technical consulting in the field of artificial intelligence (AI) software customization; Technology consultation in the field of artificial intelligence; Software as a service (SAAS) services featuring computer software platforms using artificial intelligence for use in software development, machine learning, facial and speech recognition for providing customer service help in the field of consumer banking, scheduling medical appointments and processing insurance policies in the health care field; Platform as a service (PAAS) featuring computer software platforms using artificial intelligence for use in database management, database analysis and machine learning in the consumer banking, health care and insurance industries; Software as a service (SAAS) services featuring computer software for contact center management,; Software as a service (SAAS) services featuring computer software for call center management; Consultancy services in the field of design and customization of software for call center management; Consultancy services in the field of customization and implementation of computer software for use in the fields of call center management, software as a service (SAAS) services for contact center management, and software as a service (SAAS) services for call center management; Providing on-line non- downloadable software using artificial intelligence for use in software development, machine learning, facial and speech recognition for providing customer service help in the field of consumer banking, scheduling medical appointments and processing insurance policies in the health care field; Providing temporary use of on-line non-downloadable cloud computing software using artificial intelligence for use in software development, machine learning, facial and speech recognition for providing customer service help in the field of consumer banking, scheduling medical appointments and processing insurance policies in the health care field; Providing temporary use of on-line non-downloadable cloud computing software using artificial intelligence for machine learning; Providing temporary use of on-line non-downloadable cloud computing software using machine learning for use in software development, machine learning, facial and speech recognition for providing customer service help in the field of consumer banking, scheduling medical appointments and processing insurance policies in the health care field

Trademark Events

Oct 26, 2023

Teas/Email Correspondence Entered

Oct 25, 2023

Correspondence Received In Law Office

Oct 25, 2023

Teas Response To Office Action Received

Jul 25, 2023

Notification Of Non-Final Action E-Mailed

Jul 25, 2023

Non-Final Action E-Mailed

Jul 25, 2023

Non-Final Action Written

Jun 15, 2023

Assigned To Examiner

Sep 7, 2022

New Application Office Supplied Data Entered

Sep 3, 2022

New Application Entered