Word

SQUARETALK

Status

Registered

Status Code

700

Status Date

Tuesday, March 26, 2024

Serial Number

97524395

Registration Number

7334958

Registration Date

Tuesday, March 26, 2024

Mark Type

4000

Filing Date

Thursday, July 28, 2022

Published for Opposition

Tuesday, January 9, 2024

Trademark Owner History

SQUARETALK LTD - Original Registrant

Classifications

9 (Based on Use in Commerce) Downloadable communications software for facilitating and managing omnichannel and multi-channel communications including phone, text, chat, SMS, email, video and WebRTC communication; Downloadable communications software featuring a unified communications interface to enable customer relationship management (CRM) agents to engage with customers across voice, email, live chat, social media, video calls, and messaging platforms; Downloadable communications software featuring an Interactive Voice Response (IVR) system for directing and routing callers via menu prompts; Downloadable communications software featuring call and video routing for strategically directing incoming calls and video interactions to appropriate customer relationship management (CRM) agents; Downloadable communications software featuring real-time analytic and reporting capabilities relating to communications systems; Downloadable communications software featuring call, video, and messaging recording; Downloadable communications software in the nature of application programming interface (API) software for integration with third-party customer relationship management (CRM) systems and ticketing systems; Downloadable communications software featuring collaboration tools for customer relationship management (CRM) agents, namely, for enabling real-time data sharing, call transfers, and cross-platform communication; Downloadable communications software featuring customizable dashboards for monitoring real-time metrics and optimizing workflow in communications systems and customer relationship management (CRM) systems; Downloadable communications software in the nature of softphones; Downloadable communications software in the nature of noise cancelling software; Downloadable computer software for facilitating and managing omnichannel and multi-channel communications including phone, text, chat, SMS, email and WebRTC communication; Downloadable computer software for facilitating and managing virtual phone systems; Downloadable computer software for facilitating and managing virtual call-center systems; Downloadable computer software for conducting call-center operations; Downloadable computer software featuring call center management software for businesses; Downloadable computer software for customer relationship management (CRM); Downloadable computer software for integrating omnichannel and multi-channel communications with third-party customer relationship management (CRM) systems; (Based on 44(e)) Downloadable computer software for facilitating and managing omnichannel and multi-channel communications including phone, text, chat, SMS, email, video and WebRTC communication; Downloadable computer software for facilitating and managing video communication; computer hardware; computer peripherals and accessories, namely, headsets and microphones for computer systems; communications servers; telecommunications apparatus and instruments, namely, headsets, microphones, dial pads and VOIP phones

38 (Based on Use in Commerce) Telecommunications and communications services, namely, providing and facilitating omnichannel and multi-channel communications including phone, text, chat, SMS, email and WebRTC communications; telecommunications and communications services, namely, providing and facilitating omnichannel and multi-channel communications including phone, text, chat, SMS, email and WebRTC communications, for hotlines and call centers; telecommunications routing and junction services; teleconferencing services; electronic data transmission services; voice mail services; (Based on 44(e)) Telecommunications and communications services, namely, providing and facilitating omnichannel and multi-channel communications including phone, text, chat, SMS, email, video and WebRTC communications; video-on-demand transmission; videoconferencing services; rental of access time to global computer networks; providing access to databases; leasing of telecommunications facilities; providing access to internet platforms; providing access to telecommunications networks; providing multiple-user access to data on the Internet in the field of contact center telecommunications software; consultancy, information and advisory services in the field of telecommunications

42 (Based on Use in Commerce) Software as a service (SaaS) featuring software for facilitating and managing omnichannel and multi-channel communications including phone, text, chat, SMS, email and WebRTC communication; software as a service (SaaS) featuring software for facilitating and managing virtual phone systems; software as a service (SaaS) featuring software for facilitating and managing virtual call-center systems; software as a service (SaaS) featuring software for conducting call-center operations; software as a service (SaaS) featuring call center management software for businesses; software as a service (SaaS) featuring software for customer relationship management (CRM); software as a service (SaaS) featuring software for integrating omnichannel and multi-channel communications with third-party customer relationship management (CRM) systems; design and development of computer hardware; design and development of computer software; installation of computer software; maintenance of computer software; monitoring of computer systems by remote access; monitoring of computer systems to detect breakdowns; monitoring of computer systems for detecting unauthorized access or data breach; updating of computer software; cloud computing featuring software for facilitating and managing omnichannel and multi-channel communications including phone, text, chat, SMS, email and WebRTC communication; cloud computing featuring software for facilitating and managing virtual phone systems; cloud computing featuring software for facilitating and managing virtual call-center systems; cloud computing featuring software for conducting call-center operations; cloud computing featuring call center management software for businesses; cloud computing featuring software for customer relationship management (CRM); cloud computing featuring software for integrating omnichannel and multi-channel communications with third-party customer relationship management (CRM) systems; computer programming; computer software design; computer system design; data encryption services; electronic data storage; server hosting; (Based on 44(e)) Software as a service (SaaS) featuring software for facilitating and managing omnichannel and multi-channel communications including phone, text, chat, SMS, email, video and WebRTC communication

SQUARE TALK

Trademark Events

Mar 26, 2024

Notice Of Registration Confirmation Emailed

Mar 26, 2024

Registered-Principal Register

Jan 9, 2024

Official Gazette Publication Confirmation E-Mailed

Jan 9, 2024

Published For Opposition

Dec 20, 2023

Notification Of Notice Of Publication E-Mailed

Dec 6, 2023

Approved For Pub - Principal Register

Nov 30, 2023

Teas/Email Correspondence Entered

Nov 30, 2023

Correspondence Received In Law Office

Nov 30, 2023

Teas Request For Reconsideration Received

Sep 12, 2023

Notification Of Final Refusal Emailed

Sep 12, 2023

Final Refusal E-Mailed

Sep 12, 2023

Final Refusal Written

Aug 15, 2023

Teas/Email Correspondence Entered

Aug 14, 2023

Correspondence Received In Law Office

Aug 14, 2023

Teas Response To Office Action Received

May 16, 2023

Notification Of Non-Final Action E-Mailed

May 16, 2023

Non-Final Action E-Mailed

May 16, 2023

Non-Final Action Written

May 15, 2023

Assigned To Examiner

Aug 19, 2022

New Application Office Supplied Data Entered

Aug 1, 2022

New Application Entered