9 Servers for computer networks; downloadable computer software for optimizing user experience, managing back office functions, managing customer experience, and generating digital content; downloadable software applications for optimizing user experience, managing back office functions, managing customer experience, and generating digital content; downloadable software platforms for optimizing user experience, managing back office functions, managing customer experience, and generating digital content; downloadable computer software for data processing; downloadable data analysis software for optimizing user experience, managing back office functions, managing customer experience, and generating digital content; downloadable computer programs for optimizing user experience, managing back office functions, managing customer experience, and generating digital content; downloadable customer relationship management software; downloadable computer programs and downloadable software for retrieving, tracking, analyzing, testing, evaluating and managing data, customer data and customer interactions; downloadable contact management software and downloadable software application to formal customer contact center structures; electronic apparatus and instruments for the input, recording, storage, manipulation, transmission, reproduction of sound, images, information and data; computers; database computer network servers; audiovisual, magnetic and digital recording media, namely, blank USB flash drives, magnetic data recording media, namely, floppy disk, hard disk drive (HDDs), magnetic tape, magnetic disk, digital recording media, namely, DVD, CD, solid-state drives (SSDs), SD card, blank USB flash drive; teaching apparatus and instruments, namely, computer hardware and peripherals; electronic apparatus and instruments for telephony, telecommunications, data processing; computer peripherals; Computer hardware and digital apparatus for transmission and storage of information; sounding apparatus and machines, namely, sound recording and sound reproducing apparatus and instruments; downloadable electronic publications in the nature of electronic magazines, blogs, articles in the field of digital customer experience, managing customer experience, and digital analytics, managing back office functions, and staff training; downloadable electronic books in the field of digital customer experience, managing customer experience, digital analytics, managing back office functions, and staff training; electronic devices for sending and receiving telephone calls, faxes, electronic mail, video content, instant messages, music, and audiovisual content; downloadable data synchronization programs for use in electronic storage of data; electronic tablet computers; magnetic and electronic pens; electronic diaries; measuring apparatus and instruments, optical apparatus, signaling apparatus and instruments, checking and supervision apparatus, and teaching apparatus and instruments, namely, computer hardware, recorded and downloadable software, and peripherals in the field of digital customer experience, managing customer experience, and digital analytics and software application; tablet computers, recorded software on hard disk drives (HDDs) and solid-state drives (SSDs), magnetic tape, DVD, compact discs, optical discs, cloud platforms, electronic cards; downloadable electronic greeting cards; blank magnetic data carriers; downloadable databases in the field of digital customer experience, managing customer experience, and digital analytics, managing back-office functions and staff training; downloadable voice, data, text and sound database software for optimizing user experience, managing back office functions, managing customer experience, staff training and generating digital content; electronically stored image load bank; electronic, digital and computer boxes enabling connection to a global communication network of the Internet type, to television and radio channels, to telephone networks, to telecommunication networks; computer downloadable applications for social networks for optimizing user experience, managing back office functions, managing customer experience, and generating digital content; global positioning system and electronic locating systems memory devices for use with data processing apparatus; electronic data loggers; smart watches; telephony and telecommunications apparatus and instruments, namely, smart phones, mobile phones, tablet computers; electronic docking stations; virtual reality glasses; virtual reality headsets; downloadable virtual assistant software; virtual reality hardware; downloadable media files containing, audio, video, text and images of works of art, art objects, sculptures, scale models, accessories and collectible graphic designs authenticated by non-fungible tokens; downloadable music files authenticated by nonfungible tokens; downloadable video files of works of art, art objects, sculptures, scale models, accessories and collectible graphic designs authenticated by non-fungible tokens; downloadable software for digital, virtual and cryptographic currency wallets and storage; downloadable software and application programming interface for sending, receiving, accepting, buying, selling, storing, transmitting, trading and exchanging digital currency, virtual currency, cryptocurrency, digital assets and blockchains, digitized assets, digital tokens, crypto tokens and utility tokens, non-fungible tokens (NFTs); downloadable virtual goods, namely, downloadable image files containing non-fungible tokens (NFTs), images, works of art, art objects, sculptures, scale models, accessories and collectible graphic designs, digital tokens, blockchain-based non-fungible tokens (NFTs) and NFT collectible series authenticated by non-fungible tokens; downloadable digital media, namely, digital collectibles created using blockchain-based software technology and smart contracts ; downloadable virtual and augmented reality software for optimizing user experience, managing back office functions, managing customer experience, staff training and generating digital content; downloadable computer software enabling users to experience virtual and augmented reality viewing, manipulation and immersion