9 Downloadable chatbot software for replying to questions from online retail store customers related to consumer goods, scheduling doctor's appointments, making hotel reservations; Downloadable computer chatbot software for simulating conversations; Downloadable computer graphics software; Downloadable computer programs for video and computer games; Downloadable software in the nature of a mobile application for dating and social networking; Recorded computer application software for mobile phones, namely, software for use in database management, use in electronic storage of data; Recorded computer software platforms for application development, web hosting, database management