42 Software as a service (SAAS) services, featuring software enabling businesses to engage and transact with their consumers via conversational commerce methods in particular the modalities of text, SMS, voice, images, and video, and virtual reality; Software as a service (SAAS) services, featuring software for facilitating the sale of goods and services of others by enabling businesses to engage and communicate with their consumers via conversational commerce methods in particular the modalities of text, SMS, voice, images, and video, and virtual reality; Software as a service (SAAS) services, featuring software for facilitating the sale of goods and services, namely, facilitating orders, transactions, purchases, recommendations, inquiries, marketing, customer service, shipping updates, and returns of others by enabling businesses to engage and communicate with their consumers, all via conversational commerce methods in particular the modalities of text, SMS, voice, images, and video, and virtual reality; Software as a service (SAAS) services, featuring software enabling customers to purchase goods and services ordered via conversational commerce methods in particular the modalities of text, SMS, voice, images, and video, and virtual reality; Software as a service (SAAS) services, featuring software enabling customers of third-party brands and retailers to purchase goods and services ordered via conversational commerce methods in particular the modalities of text, SMS, voice, images, and video, and virtual reality; Providing technology via a website for businesses to engage and transact with their consumers via conversational commerce methods in particular the modalities of text, SMS, voice, images, and video, and virtual reality; Providing technical customer support services, namely, troubleshooting of computer software problems; Providing technical customer support services, namely, troubleshooting of computer software problems via conversational commerce methods, in particular the modalities of text, SMS, voice, images, and video, and virtual reality