42 Application service provider, namely, hosting, managing, developing, analyzing, and maintaining applications, software and web sites of others in the fields of customer service and communication; Providing a website featuring non-downloadable software for aggregating, analyzing, and reviewing stakeholder feedback, and organizing data, contacts and messages, and sending and receiving documents, information and messages; Software as a service (SAAS) services featuring software for the purpose of aggregating, analyzing, and reviewing stakeholder feedback, and organizing data, contacts and messages, and sending and receiving documents, information and messages