Trademark: 97319250
Word

Status
Pending
Status Code
651
Status Date
Wednesday, November 22, 2023
Serial Number
97319250
Mark Type
2000
Filing Date
Friday, March 18, 2022

Trademark Owner History

Classifications
9 Downloadable computer chatbot software for simulating conversations; Downloadable computer chatbot software for simulating conversations for use by customer service centers; Downloadable computer chatbot software for simulating conversations for use in diagnosing products and troubleshooting; Downloadable computer chatbot software for simulating conversations for use with product guides, product consulting and purchase assistance; downloadable interactive multimedia computer programs for use in customer relationship management (CRM); downloadable interactive computer software for use in customer relationship management (CRM)
38 Providing on-line discussion services via chatbot, namely, electronic transmission of information posted to discussion groups via a global computer network; communications services in the nature electronic transmission of messages for operating AI call centers via chatbot; delivery of messages by electronic transmission via chat lines, chatrooms and Internet forums; Interactive teletext services; providing access to online chat rooms and electronic bulletin boards; providing on-line discussion services, namely, electronic transmission of information posted to discussion groups via a global computer network; providing access to an Internet discussion web site; communication via interactive voice response (IVR) in the nature of electronic, electric and digital transmission of voice; interactive videotext services; providing an online interactive bulletin board; telephone communication services provided for hotlines and call centers in the nature of telecommunication services, namely, local and long distance transmission of voice, data, graphics by means of telephone transmissions; provision of electronic telecommunications connections for telephone hotlines and call centers; providing internet access to on line dedicated help desk
35 Customer relationship management via chatbot; message handling services via chatbot in the nature of message transcription; providing consumer information relating to goods and services via chatbot; providing information and advice to consumers regarding the selection of products and items to be purchased via chatbot; Customer relationship management; providing commercial information to consumers in the field of household appliances; business administration of consumer loyalty programs; sales promotion through customer loyalty programs; consultancy services relating to the management of telephone call centers; telephone answering and message transcription services; telephone answering services; providing recommendations of goods to consumers for commercial purposes; providing commercial information and advice for consumers in the choice of products and services; providing consumer product advice relating to household appliances; providing consumer product information; providing consumer product recommendations; providing consumer information relating to goods and services in the field of household appliances; providing consumer information and advice to consumers regarding the selection of products and items to be purchased
42 Platform as a Service (PaaS) featuring computer software platforms for use in database management in the field of customer relationship management (CRM); software as a service (SaaS) services featuring software for use in database management in the field of customer relationship management (CRM); platform as a service (PaaS) featuring computer software platforms for operating AI customer service centers via chatbot; consulting services in the field of cloud computing services; application service provider (ASP) featuring software for use in database management in the field of customer relationship management (CRM); hosting of digital content on the internet; design, maintenance, rental of computer software for simulating conversations
The mark consists of of a chat bubble resembling the face of a robot shown in white with black eyes and a red mouth. A gray band appears around the eyes. The robot's head includes an antenna in white and gray. The left and right side of the face contains a curved gray shape.
The color(s) white, black, red, and gray is/are claimed as a feature of the mark.

Trademark Events
Feb 22, 2024
Teas/Email Correspondence Entered
Feb 22, 2024
Correspondence Received In Law Office
Feb 22, 2024
Teas Response To Suspension Inquiry Received
Nov 22, 2023
Notification Of Inquiry As To Suspension E-Mailed
Nov 22, 2023
Inquiry To Suspension E-Mailed
Nov 22, 2023
Suspension Inquiry Written
May 4, 2023
Notification Of Letter Of Suspension E-Mailed
May 4, 2023
Letter Of Suspension E-Mailed
May 4, 2023
Suspension Letter Written
Mar 30, 2023
Teas/Email Correspondence Entered
Mar 29, 2023
Correspondence Received In Law Office
Mar 29, 2023
Teas Response To Office Action Received
Dec 30, 2022
Notification Of Non-Final Action E-Mailed
Dec 30, 2022
Non-Final Action E-Mailed
Dec 30, 2022
Non-Final Action Written
Dec 30, 2022
Assigned To Examiner
Mar 24, 2022
Notice Of Design Search Code E-Mailed
Mar 23, 2022
New Application Office Supplied Data Entered
Mar 22, 2022
New Application Entered

Trademark Alertz updated from USPTO on 2030-01-24