9 Computer hardware and downloadable computer software for hosting and management of telecommunications services; computer peripheral apparatus; computer systems comprising of computer hardware and downloadable computer software for managing telecommunications connections; blank optical data carriers; communications and security apparatus and instruments, namely, telephone apparatus; downloadable computer software, firmware and hardware for use with computer networks, namely, downloadable software and firmware for use in database management; apparatus and instruments for recording, reproducing, processing, transmitting, data, sounds and images; apparatus and instruments for recording, reproducing, carrying, storing, processing, manipulating, transmitting, broadcasting and retrieving publications, text, signals, software, information, data, code, sounds and images, namely, computers; computer hardware, middleware and downloadable software to enable the hosting and management of telecommunications services; telecommunications hosting and management systems comprised of computer hardware, downloadable software for managing telecommunications connections; computer hardware, downloadable computer software for managing telecommunications connections; downloadable customer relations management software and systems comprised of computer hardware and downloadable software for managing telecommunication connections; interactive voice response systems comprised of computer hardware and downloadable operating and applications software for fixed and mobile communications; computer hardware, downloadable software and telecommunications systems comprised of computer monitors and downloadable computer software for managing telecommunication connections for the provision of unified messaging services, audio conferencing and facsimile transmission; telecommunications systems comprised of computer hardware and downloadable computer software for managing telecommunication connections for enabling the management, running and operation of communications applications; computerised telephony systems comprised of computer hardware and downloadable computer software for managing telecommunication connections; telecommunications systems and comprised of computer hardware and downloadable and recorded software for financial transactions, namely, software for managing transferring funds, accounting and billing; downloadable computer software and telecommunications apparatus, namely, downloadable telecommunications exchange software to allow cloud based integrated website, SMS, instant messaging, email, voice and social media communications, local telephone switch to receive and send signals, control telecommunication signals, establish telecommunication connections, to compensate for differences in frequency and modulation, and telecommunications hardware to enable connection to databases and the Internet; downloadable telecommunications exchange management software and hardware