Trademark: 97268037
Status Date
Wednesday, November 15, 2023
Filing Date
Tuesday, February 15, 2022
Published for Opposition
Tuesday, October 17, 2023
9 Downloadable software for enabling customer communication, engagement, and support through digital messaging and personalized conversation; downloadable software for customer messaging and communication management; downloadable software featuring intelligent voice recognition services and digital messaging services; downloadable software using machine learning for natural language processing and understanding; downloadable software for analytics and reporting in the field of customer communication, customer engagement, and customer support
42 Providing temporary use of non-downloadable cloud-based software featuring machine learning-based communication to facilitate customer engagement, customer relationship management, customer service, and customer support; providing temporary use of non-downloadable cloud-based software for customer identification, verification, account management, activations, purchases, payments, service requests, appointments, technical support, transfers, outages, global functions, and intent gathering; providing temporary use of non-downloadable cloud-based software using machine learning and natural language processing to automate and improve two-way interactions with customers and employees; providing temporary use of non-downloadable, cloud-based software for intelligent digital messaging campaigns, reminders, notifications, and conversational interactions; providing temporary use of non-downloadable, cloud-based software for intelligent digital messaging services featuring virtual agents and interactive voice response systems that use voice-recognition technology businesses for customer experience purposes
Nov 15, 2023
Extension Of Time To Oppose Received
Nov 7, 2023
Assigned To Examiner
Oct 17, 2023
Official Gazette Publication Confirmation E-Mailed
Oct 17, 2023
Published For Opposition
Sep 27, 2023
Notification Of Notice Of Publication E-Mailed
Sep 8, 2023
Approved For Pub - Principal Register
Aug 25, 2023
Teas/Email Correspondence Entered
Aug 25, 2023
Correspondence Received In Law Office
Aug 25, 2023
Teas Request For Reconsideration Received
Jul 5, 2023
Assignment Of Ownership Not Updated Automatically
Jun 18, 2023
Notification Of Final Refusal Emailed
Jun 18, 2023
Final Refusal E-Mailed
Jun 18, 2023
Final Refusal Written
May 24, 2023
Assignment Of Ownership Not Updated Automatically
May 15, 2023
Teas/Email Correspondence Entered
May 15, 2023
Correspondence Received In Law Office
May 15, 2023
Teas Response To Office Action Received
Feb 15, 2023
Assignment Of Ownership Not Updated Automatically
Nov 15, 2022
Notification Of Non-Final Action E-Mailed
Nov 15, 2022
Non-Final Action E-Mailed
Nov 15, 2022
Non-Final Action Written
Nov 9, 2022
Assigned To Examiner
Feb 19, 2022
New Application Office Supplied Data Entered
Feb 18, 2022
New Application Entered
Trademark Alertz updated from USPTO on 2030-01-24
