42 software as a service (SAAS) services featuring software for monitoring, testing, tracking, analyzing, assessing, diagnosing and optimizing a digital application, digital service and network and application performance, and the digital end user experience; software as a service (SAAS) services featuring software for providing reports and alerts concerning network and application performance, digital application and digital service performance, and digital end user experience; technical support services, namely, troubleshooting of problems relating to computer software, digital applications, and network application performance; software as a service (SAAS) services featuring software for the monitoring and analysis of performance and user experience of cloud-hosted applications and services, on-premises applications, services and devices, computing networks and computer networks, user authentication, and analyzing user behavior and presenting user behavior on computing networks in graphic and text form; software as a service (SAAS) services featuring software and software modules for measuring and monitoring the perception of end users and customer satisfaction with respect to digital services, digital applications and networks