42 Technical support services, namely, remote and on-site infrastructure management services for monitoring, administration and management of unified communications software services; design, development, preparation, installation, maintenance, update and repair of unified communications, interactive voice response (IVR) software and call center software; maintenance of computer unified communications as a service (UCaaS) software and contact center as a service (CCaaS) software in the field of telecommunications technology; technology consulting services in the field of customer experience, customer engagement, contact center or call center technology and operations; unified communications as a service (UCaaS) services, namely, cloud computing featuring software for use in enabling telecommunications network services, business calling connectivity services in the nature of SIP trunking, for enabling business communications for telephone calls, electronic messaging, collaborating on shared documents, electronic chat, video playback, and contact center data exchange over data networks; consulting in the field of telecommunications technology; consulting services in the field of computer software analytics about customer experience and customer engagement provided to call centers and customer contact centers; consulting services in the field of design, selection, implementation, configuration, and use of computer software systems for others; application service provider (ASP) services featuring software applications for use in managing customer interactions in call centers and contact centers
Trademark: 97222991
