9 Downloadable computer programs for processing billing data, invoicing data; Downloadable computer software for electronic invoicing, customer communication management, billing management; Computer software kits comprising downloadable software for electronic invoicing, e-procurement, personalized video creation, and electronic invoicing; Computer software platforms, namely, downloadable computer software for personalized video creation, e-procurement, electronic invoicing; Multimedia software recorded on CD-ROM featuring electronic invoicing, customer communications management, e-procurement, personalized video creation; Downloadable software for electronic invoicing, customer communications management, e-procurement, personalized video creation; Downloadable compiler software; Downloadable computer software for encryption; Downloadable cryptography software; Downloadable decoder software; Downloadable video game software; Freeware, namely, downloadable computer software for electronic invoicing, customer communications management, e-procurement, personalized video creation; Downloadable computer software for database management; Downloadable desktop publishing software; Downloadable USB operating software; Downloadable data compression software; Process controlling software, namely, downloadable software for electronic invoicing, customer communications management, e-procurement, and personalized video creation; Downloadable music-composition software; Downloadable software for ensuring the security of electronic mail; Downloadable computer telephony software; Downloadable credit screening software; Downloadable children's educational software; Downloadable computer firewall creation software; System and system support software, namely, downloadable computer antivirus software; Firmware, namely, downloadable computer antivirus software; Computer hardware; Downloadable Internet access software; Downloadable privacy protection software; Computer screen saver software, recorded or downloadable; None of the foregoing for use in the telemedicine industry; all the aforementioned goods excluding enterprise content management systems and relating mobile applications