42 Software as a service (SAAS) featuring software for call center and business unified communications, namely, for calling, conferencing, message transmission, data sharing, and for connecting, operating, and managing networked communications, databases and service desk; unified communications as a service (UCAAS), namely, providing online non-downloadable computer desktop software for call center and business unified communications for calling, conferencing, message transmission, data sharing, and for connecting, operating, and managing networked communications, databases and service desk; contact center as a service (CCAAS), namely, providing online non-downloadable computer desktop software for call center and business unified communications for calling, conferencing, message transmission, data sharing, and for connecting, operating, and managing networked communications, databases and service desk; communications platform as a service (CPAAS), namely, providing online non-downloadable computer desktop software platforms for call center and business unified communications for calling, conferencing, message transmission, data sharing, and for connecting, operating, and managing networked communications, databases and service desk