35 Outsourcing services in the nature of arranging procurement of goods and services in the nature of computer hardware and software, smart meters and data collectors for public utilities; Business operations consulting services in the fields of public utility services, namely, systems integration, grid operations, testing services for equipment, and safety and security for power generation and distribution systems; Consultation in the field of procurement of goods and services; Procurement, namely, purchasing of solutions in the nature of advanced metering infrastructure (AMI) systems, advanced distribution management systems (ADMS), meter data management systems (MDMS), outage management systems (OMS) and customer information systems (CIS); Utility bill management services, namely, tracking, reporting, analyzing, and delivering energy information in the form of utility bills and utility meter data rate schedules; Outsourcing services; Outsourcing services in the nature of arranging of services contracts and procurement of software for others in the field of information technology (IT) and business process services for the public utility industry; Commercial assistance relating to system implementation and system integration; Business consultation in the fields of smart city technology; Business consulting services in the field of monitoring and use-reporting in connection with smart grid technologies, namely, advanced metering infrastructure (AMI) systems and meter data management systems (MDMS); Business consulting services in the field of procurement and integration of advanced distribution management systems (ADMS), and customer information systems (CIS); Operation of telephone call centers for others; Management of telephone call centers for others; Outsource service provider in the field of business analytics; Operation and management of a public utility outage management contact center for the benefit of public utility customers to provide round-the-clock information and reporting via live agents, interactive SMS, web chat, chatbot services, service updates, and billboards; business consulting services in the fields of energy measurement, consumption, usage, and conservation to improve efficiency for public utility operations; business consulting services in the field of outage management for public utilities