Trademark: 97163024
Word
CUSTOMER INTELLIGENCE & INSIGHTS
Status Date
Thursday, April 6, 2023
Filing Date
Wednesday, December 8, 2021
9 Downloadable computer software for data analysis; Downloadable computer software platforms for data analysis; computer hardware and recorded computer software for cloud computing software for data analysis; Downloadable artificial intelligence and machine learning software for data analysis; Downloadable software for cognitive computing and data-driven analytics; Downloadable machine learning software used in computer predictive analytics program for data analysis; Downloadable computer software for the analysis of business data; downloadable computer software for remote monitoring of computer networks and data analysis; downloadable customer analytics software for providing actionable AI-ML and data-driven insights in the nature of data analytics and delivering these analytics for hyper personalized customer experiences at the right time over customers' preferred channels; Downloadable computer software for use in customer relationship management (CRM); downloadable computer software using artificial intelligence for data analysis; Recorded computer software for analysing customers behaviour to help business to provide personalised customer experience to its end users in the business, products and services, like retail, marketing, banking, insurance and communication fields
35 Computerized database management; Computerized database management in the nature of compilation and systematization of data into computer databases; Commercial business data analysis; computer file management; updating and maintenance of data in computer databases; data processing services; automated data processing services; providing a secured access database via the internet through which documents and images can be viewed, copied, and printed for purposes of conducting corporate transactions; electronic data processing services; advisory services for business management; customer service management for others; customer relationship management; assistance, advisory services and consultancy with respect to business planning, business data analysis, business management, business organization, marketing and customer business data analysis; electronic data processing consultancy; online media monitoring services using computer software to automatically monitor internet websites and online publications for customer-specified topics and to capture relevant content on those topics, and providing documentation and analysis of that online content to others for business purposes
42 Design and development of computer hardware and software; development of computer platforms; computer services, namely, computer programming, computer software development, and computer systems analysis; software as a service (SAAS) featuring software using machine learning for data analytics; computer services in the nature of computer software development for securing computer data; technical data analysis services in the nature of water meter reading and data analysis; design of computer hardware and software for commercial analysis and reporting; providing temporary use of non-downloadable computer software for business data analysis; cloud-hosted data protection services in the nature of cloud-hosted computer security threat analysis for protecting data; research, design and development of computer software relating to software application solutions; providing on-line non-downloadable software for use in customer relationship management; providing non-downloadable customer analytics software for providing actionable AI-ML and data-driven insights in the nature of data analytics and delivering these analytics to customers for hyper personalized customer experiences at the right time over customers' preferred channels; providing customized computer searching services, namely, searching and retrieving information at the customer's specific request via telephone, internets and global computer networks; providing temporary use of on-line non-downloadable cloud computing software for analysing customers behaviour to help business to provide personalised customer experience to its end users in the business, products and services, like retail, marketing, banking, insurance and communication
CUSTOMER INTELLIGENCE AND INSIGHTS
Dec 18, 2023
Suspension Checked ¿ To Attorney For Action
Apr 6, 2023
Notification Of Letter Of Suspension E-Mailed
Apr 6, 2023
Letter Of Suspension E-Mailed
Apr 6, 2023
Suspension Letter Written
Jan 12, 2023
Assigned To Examiner
Nov 22, 2022
Teas/Email Correspondence Entered
Nov 21, 2022
Correspondence Received In Law Office
Nov 21, 2022
Teas Response To Office Action Received
May 25, 2022
Notification Of Non-Final Action E-Mailed
May 25, 2022
Non-Final Action E-Mailed
May 25, 2022
Non-Final Action Written
May 14, 2022
Assigned To Examiner
Apr 19, 2022
Preliminary/Voluntary Amendment - Entered
Apr 15, 2022
Assigned To Lie
Apr 12, 2022
Teas Voluntary Amendment Received
Dec 14, 2021
New Application Office Supplied Data Entered
Dec 11, 2021
New Application Entered
Trademark Alertz updated from USPTO on 2030-01-24
