Word

CUSTOMER FRIENDSHIP

Status

Pending

Status Code

731

Status Date

Friday, February 2, 2024

Serial Number

97090624

Mark Type

4000

Filing Date

Monday, October 25, 2021

Published for Opposition

Tuesday, December 20, 2022

Trademark Owner History

Dixa ApS - Owner At Publication

Classifications

9 Downloadable application software for use in database management; Downloadable customer relation management software; Downloadable customer experience relationship management software; Downloadable computer software for providing an online platform for use in the operation of a help desk and customer support center's operations; Downloadable software for making electronic communications within businesses and between businesses and their customers all for use in the fields of customer support, customer relationship management, customer experience management, customer service, customer engagement, and helpdesk functionality

35 Customer relationship management; Customer experience business management; Outsource service provider in the field of customer relationship management; Outsource service provider in the field of customer experience business management; Customer service management for others; Consumer response analysis being analysis of advertising response; Consumer profiling for commercial or marketing purposes; Trade show and exhibition services, namely, conducting, arranging and organizing trade shows and trade fairs for commercial and advertising purpose; Organization of trade fairs for advertising purposes; Planning and conducting of trade fairs, exhibitions and presentations for economic or advertising purposes; Organization of events, exhibitions, fairs and shows for commercial, promotional and advertising purposes; Business organizational consultancy regarding customer loyalty programs

42 Software design and development; Software development, programming and implementation; Software as a service (SaaS) services featuring computer software for use in database management; providing temporary use of on-line non-downloadable software for use in database management; Cloud computing Services, namely, cloud hosting provider services; Cloud computing services for collaborative working, namely, cloud hosting provider services; Software design and programming services for customer service applications, namely, customer service management, help desk, and customer support; providing temporary use of online non-downloadable customer service software for use in customer service management, help desk management and customer support center management; providing temporary use of on-line non-downloadable software in the field of customer service management, help desk and customer support services in particular for use in customer help desk management; Computer programming in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; Design, development and customizing computer software; rental of computer programs or applications for computer programs, which through local and global networks enable the compilation and processing of data for central database all directed to the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; Providing temporary use of online non-downloadable software in the nature of interactive user interfaces for managing customer relationships; Software design and development services directed to the fields of customer support, customer relationship management, customer experience management, customer service, customer engagement and helpdesk functionality

"CUSTOMER"

Trademark Events

Feb 6, 2024

Notice Of Approval Of Extension Request E-Mailed

Feb 2, 2024

Sou Extension 2 Granted

Feb 2, 2024

Sou Extension 2 Filed

Feb 2, 2024

Sou Teas Extension Received

Aug 11, 2023

Notice Of Approval Of Extension Request E-Mailed

Aug 9, 2023

Sou Extension 1 Granted

Aug 9, 2023

Sou Extension 1 Filed

Aug 9, 2023

Sou Teas Extension Received

Feb 24, 2023

Review Of Correspondence Complete

Feb 21, 2023

Assigned To Petition Staff

Feb 14, 2023

Noa E-Mailed - Sou Required From Applicant

Feb 6, 2023

Teas Post Publication Amendment Received

Dec 20, 2022

Official Gazette Publication Confirmation E-Mailed

Dec 20, 2022

Published For Opposition

Nov 30, 2022

Notification Of Notice Of Publication E-Mailed

Nov 16, 2022

Approved For Pub - Principal Register

Nov 15, 2022

Teas/Email Correspondence Entered

Nov 14, 2022

Correspondence Received In Law Office

Nov 14, 2022

Teas Response To Office Action Received

Aug 2, 2022

Notification Of Non-Final Action E-Mailed

Aug 2, 2022

Non-Final Action E-Mailed

Aug 2, 2022

Non-Final Action Written

Aug 2, 2022

Assigned To Examiner

Nov 8, 2021

New Application Office Supplied Data Entered

Oct 28, 2021

New Application Entered