9 Downloadable and recorded computer software, namely, software for use in customer relationship management through data collection, storage manipulation and disposition enabling generation of specific customer profiles and interlinkage of data with telephones, faxes, email, internet and wireless devices; downloadable and recorded computer software, namely, software for customer search and marketing, telemarketing, direct marketing, customer service, providing information on services and products, monitoring client accounts and monitoring sales; downloadable and recorded computer software, namely, software for mobile phones, tablet computers, laptops and desktop computers for use in the field of communication management; downloadable and recorded computer software, namely, software for use in enabling the two-way flow of information between users in a location and users in a different location using smartphones and tablet devices; downloadable and recorded computer software, namely, automated mail processing software and software for mobile phones, tablet computers, laptops and desktop computers for use in customizing and designing business correspondence, namely, statements, bills, letters and invoices, and communicating such to correspondence recipients; downloadable and recorded computer software, namely, software for use in creating, analyzing and sharing spatial data; downloadable and recorded computer software, namely, software for use by consumers and government authorities as a tool to deliver greater efficiencies in the management of infrastructures, namely, roads, highways, and bridges, management of those assets, and customer service management; downloadable and recorded computer software, namely, software for use in database management, data organization, integration, extraction, transformation, real-time and batch processing, standardization, assignment of a geocode to a location, data migration, collection, distribution, offloading and analysis, data in the nature of sending messages, data storage, data cleansing being the detection and correction of corrupt or inaccurate data, purging and matching in the nature of data authentication; downloadable and recorded computer software, namely, software for use in the field of data protection, database and software configuration, network security and auditing and disaster recovery featuring data migration, data mirroring, high availability continuous back-up and monitoring and data retrieval; downloadable and recorded computer software, namely, software for use in geographic information systems for digital mapping, map data review, visualizing and analyzing multiple layers of data on maps, asset inventory management, infrastructure management and asset and risk management, and customer service management; downloadable electronic databases, data files, records and application search results being data files featuring spatially referenced lifestyle, behavioral, demographic, statistical, economic, consumer social data and analytics, building, parcel, street and mailing data; downloadable electronic databases featuring lists of emergency response units and their answering points, information about the response units and their jurisdictional areas with geographic boundaries, and applicable demographic data and mapping information for such jurisdictional areas
Trademark: 97004090
