42 Platform as a service (PaaS) featuring computer software platforms for voice command and recognition software, speech to text conversion software, voice-enabled software applications for troubleshooting and maintaining computer hardware and related computer hardware equipment of a consumer where troubleshooting and maintenance information is provided remotely via augmented reality to the third parties who are located a remote location where the hardware and equipment are located; Platform as a service (PaaS) featuring computer software platforms for wireless communication software for voice, audio, video, and data transmission to help with troubleshooting and maintaining hardware and equipment of third parties; Software as a service (SaaS) featuring computer software used for controlling stand-alone voice controlled information and personal assistant devices transmission to help with troubleshooting and maintaining equipment of third party consumers within various industries; Software as a service (SaaS) featuring computer software for accessing, browsing, and searching online databases, audio, video and multimedia content and controlling and managing software access server applications software application marketplaces; Software as a service (SaaS) featuring computer software for accessing, monitoring, tracking, searching, saving, and sharing information about troubleshooting and maintenance information for equipment of third party consumers within various industries; Software as a service (SaaS) featuring computer software for others to use for the development of software to troubleshoot and maintain hardware and equipment of third party consumers within various industries; Software as a service (SaaS) featuring computer software for use as an application programming interface (API); Design, development and maintenance of proprietary computer software for others in the field of natural language, speech, language, and voice recognition excluding post-production of picture and sound recordings; Technical support services, namely, troubleshooting of computer software problems, troubleshooting of industrial process control computer software problems, and troubleshooting of industrial process control computer software problems and consultation services for developing computer software applications; Application service provider (ASP) services featuring software for controlling, integrating, operating, connecting, and managing voice controlled information devices, namely, cloud-connected and voice-controlled troubleshooting and maintenance devices; Providing customized computer searching services, namely, searching and retrieving information at the user's specific request via the internet; Computer services, namely, providing remote management of devices of others via computer networks, wireless networks or the Internet, in particular, troubleshooting in the nature of diagnosing problems with consumer electronics, troubleshooting in the nature of diagnosing problems with medical equipment, troubleshooting in the nature of diagnosing computer hardware and software problems and technical administration of servers for others and troubleshooting in the nature of diagnosing server problems