35 Revenue cycle management services for business purposes provided to hospitals, healthcare organizations, physician practices, and health systems, namely, analyzing claims data from healthcare organizations and managing denied claims; Consulting services in the field of patient relationship management provided to patients who have received healthcare services by identifying, collecting and managing sources of revenue derived from payers for healthcare services received by patients, namely, claims denial management, third party liability, patient eligibility for various government benefits and insurance, patient responsibility for payments, customized billing, accounts receivable recovery and resolution, unresponsive patient denials, out of state eligibility, injury and workers' compensation accounts, Veterans Administration and military accounts, and disability payments; Business services, namely, operation of patient telephone call centers to healthcare providers in the fields of bill management, customized billing, insurance claims, and patient balances