42 Software as a service (SAAS) services featuring software for use in the provision of customer care and customer relationship management services, namely, software that allows users to automate customer interactions and business processes for the purpose of customer relationship management, marketing and sales, collecting and analyzing data for the purpose of providing strategy, insight and reporting on customer relationship management, marketing, sales, operation, product design, and employee efficiency, and for the purpose of providing data analytics to monitor, track, service and predict the behavior of consumers and businesses; computer disaster recovery planning; computer site design; computer software development; computer programming services for others; application service provider services, namely, hosting computer software applications of others that feature employment job advertising, recruiting, hiring, personnel placement, staffing, job applicant tracking and screening, and outsourcing; computer services, namely, on-site and remote management of information technology (IT) systems of others and consulting services related thereto; on-site management and operation of information technology (IT) systems of others