42 Software as a service (SAAS) services featuring software for monitoring, testing, tracking, analyzing, assessing, diagnosing and optimizing digital application, digital service and network performance and the digital end user experience; Software as a service (SAAS) services featuring software for providing reports and alerts concerning network performance, digital application and digital service performance and digital end user experience; Technical support services, namely, troubleshooting of problems relating to computer software, digital applications, digital services and network performance; Software as a service (SAAS) services featuring software for the monitoring and analysis of performance and user experience of cloud-hosted applications and services, on-premise applications, services and devices, computing networks and computer networks, user authentication, analyzing user behavior and presenting user behavior on computing networks in graphic and text form; Software as a service (SAAS) services featuring software and software modules for measuring and monitoring the perception of end users and customer satisfaction with respect to digital services, digital applications and networks