9 Recorded computer software for use in data base management; downloadable software and software applications for use in database management; downloadable and recorded software for applications development; computer hardware and downloadable and recorded software for processing payment transactions on any computing device including mobile devices, handheld devices, tablets, wearable computer peripherals and other point of sale systems; computer hardware and downloadable and recorded software to enable transmission, access, organization, and management of customer feedback on any computing device including mobile devices, handheld devices, tablets, wearable computer peripherals and other point of sale systems; downloadable and recorded financial software for accepting, effecting, enabling, facilitating, processing, operating and managing payment transactions on any computing device including mobile devices, handheld devices, tablets, wearable computer peripherals and other point of sale systems; downloadable and recorded authentication software for controlling access to and communications with computers and computer networks; downloadable and recorded software for use in customer relationship management (CRM), customer analysis, business marketing, business management, customer lead collection, managing business contacts, and sales and marketing performance analysis; downloadable and recorded communication software for use in accessing, editing, and analyzing data on computing devices, namely, mobile devices, handheld devices, tablets, wearable computer peripherals and other point of sale systems; digital, electronic, optical and magnetic storage means, namely, black optical discs, and blank flash drives; downloadable digital media and files, namely, word documents, spreadsheets, audio and video files in the fields of business management and in relation to consumer feedback; downloadable electronic publications, namely, journals, magazines, article and brochures in the field of data base management, business management, customer relationship management, food and drinks, for use in the hospitality, restaurant and bar industries